Case History – End to End Product Journey Excellence By Presented by Briana Frank, Director of Product Management, IBM | Jan 7, 2022 | CC, CCE, CCS, CCW, CX Blog | 0 comments ← Previous Post The Importance of Culture in the Call Center Next Post → Customer Contact East: A Frost & Sullivan Executive MindXchange Excerpt You may also like Three Skill Sets Leaders Need to Prioritize Today An Excerpt from the 18th Annual Customer Contact West: A Frost & Sullivan Executive MindXchange Chronicles The Three Shifts of Customer Leadership Submit a Comment Cancel replyYou must be logged in to post a comment.
