An Interactive Customer Service Experience Like No Other
YOUR CUSTOMER IS YOUR TRUE NORTH
YOUR WORKFORCE IS CHANGING
TECHNOLOGY IS MOVING FAST
INSPIRE YOUR PEERS, COLLEAGUES AND YOUR INTELLECTUAL CURIOSITY
YOU STILL HAVE TO BE “ALL THAT”
You’ll Collaborate With:
The right connections can open doors for you. At a Frost & Sullivan Executive MindXchange you’ll be surrounded by top-level executives in the customer contact and customer experience industry, who’ve been vetted by our team to ensure they are the right people for the content and focus of our event.
Join our growing community of customer contact, customer experience, and operations executives seeking and sharing new ideas and creative approaches to common challenges. Network with Vice Presidents, Directors and Senior Managers of:
- Call Centers
- Contact Centers
- Customer Analytics
- Customer Care
- Customer Contact
- Customer Experience
- Customer Satisfaction and Loyalty
- Customer Service
- Customer Strategy
- Customer Support
- Quality Assurance
Snapshot of Who’s Participating
Our Participants Say It Best
I love these events!
Director, International Customer Experience, SAP CONCUR
It has been an inspiring event for me, with a high level of professionalism.
Manager, Call Centre, CENTRUL MEDICAL UNIREA SR
Director, Customer Experience, A2DOMINION GROUP
The use cases of all the different industries allow me to re-calibrate my own concepts & processes.
Vice President, Customer Transformation, SERVICEMAX
…generally high caliber attendees.
Senior Vice President, Retail & Contact Centres, EMIRATES
Thought it was a great few days - some really good networking opportunities and thought provoking speeches.
Manager, UK Customer Care, AUDIBLE, AN AMAZON COMPANY
I was able to take away ideas and best practices that I can use to improve our strategy and programs...
Global Customer Experience & Training, DIVERSEY
When it comes to what is happening now in services and what I need to learn for the future, Frost & Sullivan is the place to be... and a must stop by every year for me. I am grateful for the knowledge and kinship I enjoy, whether virtual or in person, it rocks!
Jonathan Shroyer, Chief Executive Officer and Founder, OFFICIUM LABS
Customer Engagement Leadership Council Member