Be Inspired. Inspire Others.

Purposely Atypical!

Facilitators, NOT Speakers

Out of the Box Networking

Powerpoint Free Zones

Return on Relationships

LEARN MORE

Be Inspired. Inspire Others.

Purposely Atypical!

Facilitators, NOT Speakers

Out of the Box Networking

Powerpoint Free Zones

Return on Relationships

LEARN MORE

Customer Contact Virtual

September 22-24, 2020

Customer Contact West

October 18-21, 2020
Tucson, AZ

Customer Contact Europe

3-5 November 2020
Croatia

Customer Contact East

April 11-14, 2021
Fort Lauderdale, FL

Latest Event Content

Our Participants Say It Best


Director, International Customer Experience, SAP CONCUR

I love these events!


Manager, Call Centre, CENTRUL MEDICAL UNIREA SR

It has been an inspiring event for me, with a high level of professionalism.


Director, Customer Experience, A2DOMINION GROUP

Openness and honesty of attendees and willingness to share and support.


Vice President, Customer Transformation, SERVICEMAX

The use cases of all the different industries allow me to re-calibrate my own concepts & processes.


Senior Vice President, Retail & Contact Centres, EMIRATES

…generally high caliber attendees.


Manager, UK Customer Care, AUDIBLE, AN AMAZON COMPANY

Thought it was a great few days - some really good networking opportunities and thought provoking speeches.


Global Customer Experience & Training, DIVERSEY

I was able to take away ideas and best practices that I can use to improve our strategy and programs...

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