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Join us at a upcoming Customer Contact Event
Customer Contact East
April 3-6, 2022
FL
Customer Experience Ecosystem
July 18-20, 2022
MN
Customer Contact West
Oct 16-19, 2022
AZ
Latest Event Content
Crowdsourcing – A Modern Agent Job Description for a New Business Landscape
A Modern Agent Job Description for a New Business Landscape
The New Path Forward: Media and Entertainment Leaders Lean into Digital and Remote-first Agents
The media and entertainment market has repositioned its content to allow customers to stream at home or from anywhere.
Your Long-Term Strategy Begins with a Plan
This summary will be included in the Executive MindXchange Chronicles, an e-book compilation of key ideas from the 18th Annual Customer Contact East: A Frost & Sullivan Executive MindXchange event.