BE INSPIRED. INSPIRE OTHERS
Purposely Atypical!
Facilitators, NOT Speakers
Out of the Box Networking
PowerPoint Free Zones
Return on Relationships
Join us at an upcoming Customer Contact Event
Ask us about Team Experiences and FrostPaks to save money with a group, or over multiple events.
To learn more, reach out to [email protected]
Customer Contact West
Oct 19-22, 2025
Tucson, Arizona
Customer Contact East
April 12–15, 2026
Fort Lauderdale, FL
Customer Experience
JUNE 22-24, 2026*
East Coast Locale*
Latest Event Content
Q&A with Natalie, Beckerman, Global Head, Customer Support Operations, IHG Hotels & Resorts
From the Frontlines to the Strategy Room: Beckerman’s Playbook for CX Success Frost & Sullivan recently chatted with customer contact leader...
The Brand is the Experience — Not the Ad
A Call for Marketing and CX Leaders to Deliver on the Promise, Not Just the Pitch Let’s rewind for a second. Do you remember when “false...
Tellerless Branches: Improving CX through Digital Transformation
Presented by David Eldred Chief Experience Officer Solarity Credit Union