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Join us at a upcoming Customer Contact Event
Customer Contact West
Oct 24-27, 2021
CA
Customer Contact East
April 3-6, 2022
Latest Event Content
The Contact Centerʼs Journey to the Cloud: A Strategic Initiative with Hard Choices in 2021
A Frost & Sullivan Virtual Think Tank Article Market Challenges Signal Hard Choices The contact center (CC) represents a broad and mature market...
Five Timely Take-Aways from Customer Experience Ecosystem: A Frost & Sullivan VIRTUAL Executive MindXchange
Patricia Jacoby from Frost & Sullivan shares a few of the many timely insights from this content-rich virtual event.
Creating A Contactless Customer Journey
View Mike Lavigne, director of Nissan Motor Corporation presentation on Creating a Contactless Customer Journey.