Be Inspired. Inspire Others.

Purposely Atypical!

Facilitators, NOT Speakers

Out of the Box Networking

Powerpoint Free Zones

Return on Relationships

LEARN MORE

Be Inspired. Inspire Others.

Purposely Atypical!

Facilitators, NOT Speakers

Out of the Box Networking

Powerpoint Free Zones

Return on Relationships

LEARN MORE

Customer Contact Europe

9-11 June 2020
Croatia

Customer Contact East

August 16-19, 2020
Fort Lauderdale, FL

Customer Contact West

October 18-21, 2020
Tucson, AZ

Latest Event Content

Our Participants Say It Best


Director, International Customer Experience, SAP CONCUR

I love these events!


Manager, Call Centre, CENTRUL MEDICAL UNIREA SR

It has been an inspiring event for me, with a high level of professionalism.


Director, Customer Experience, A2DOMINION GROUP

Openness and honesty of attendees and willingness to share and support.


Vice President, Customer Transformation, SERVICEMAX

The use cases of all the different industries allow me to re-calibrate my own concepts & processes.


Senior Vice President, Retail & Contact Centres, EMIRATES

…generally high caliber attendees.


Manager, UK Customer Care, AUDIBLE, AN AMAZON COMPANY

Thought it was a great few days - some really good networking opportunities and thought provoking speeches.


Global Customer Experience & Training, DIVERSEY

I was able to take away ideas and best practices that I can use to improve our strategy and programs...

COVID-19 Update

We continue to monitor the evolving COVID-19 situation with your best interest in mind; your safety and well-being is our top priority. After careful consideration, we have decided to shift the dates of The 16th Annual Customer Contact East: A Frost & Sullivan Executive MindXchange from April 26 – 29 to August 16 – 19, 2020. The location will remain the same, at the Fort Lauderdale Marriott Harbor Beach Resort & Spa. If you are registered for this event, your registration will automatically roll over to these new dates.

Book without worry – click an event below for details on how you’re protected.

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