BE INSPIRED. INSPIRE OTHERS
Purposely Atypical!
Facilitators, NOT Speakers
Out of the Box Networking
Powerpoint Free Zones
Return on Relationships
Join us at an upcoming Customer Contact Event
Customer Contact West
Oct 22-25, 2023
Huntington Beach, CA
Customer Contact East
April 7-10, 2024
Fort Lauderdale, FL
Customer Experience Ecosystem
JULY 17-19, 2024
Nashville, TN
Latest Event Content
Moving from Chaos to Efficiency: Solving Labor Capacity Issues in Contact Centers with Human-in-the-Loop AI
Contact centers play a pivotal role in the modern business landscape, serving as the frontline of customer interactions. However, labor capacity...
HEADLINER VIDEO – Investing in CX Priorities to Generate Customer Lifetime Value
Presented by Jermaine Edwards Growth Advisor and Creator of The Customer Advantage
Delivering on Your Brand Promise: Insights from Customer Experience 2023: A Frost & Sullivan Executive MindXchange
Design and Deliver Your Brand Promise was the theme of Customer Experience 2023: A Frost & Sullivan Executive MindXchange held in Nashville,...