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Purposely Atypical!
Facilitators, NOT Speakers
Out of the Box Networking
Powerpoint Free Zones
Return on Relationships
Join us at an upcoming Customer Contact Event
Customer Experience Ecosystem
JULY 17-19, 2023
Nashville, TN
Customer Contact West
Oct 22-25, 2023
Huntington Beach, CA
Customer Contact East
April 7-10, 2024
Fort Lauderdale, FL
Latest Event Content
A Video Presentation from the 19th Annual Customer Contact East: A Frost & Sullivan Executive MindXchange | BEST PRACTICE – Teaming Up to Raise NPS
Presented by: Brian Wolfe Vice President, Global Customer Experience JBL, a division of HARMAN International Abstract: JBL’s Consumer Division has...
Ideas and Opportunities Flowing from the Changing Contact Center Landscape
The 19th Annual Customer Contact East: A Frost & Sullivan Executive MindXchange, held April 23-26, 2023 in Ft. Lauderdale, Florida, revealed...
Your Long-Term Strategy Begins with a Plan
Presented by: Janet Solomon Vice President, Client Operations/Contact Center Solutions Fiserv