Creating A Contactless Customer Journey By Mike Lavigne, Director, Head of Experience Strategy & Design, Nissan Motor Corporation | Jul 22, 2021 | CC, CCE, CCS, CCW, CX Blog | 0 comments ← Previous Post Looking for the Why? Stay Engaged by Finding Value and Purpose Next Post → Five Timely Take-Aways from Customer Experience Ecosystem: A Frost & Sullivan VIRTUAL Executive MindXchange You may also like CASE STUDY: Determining Strategic Priorities and Tech Investments for Measurable ROI If the Metric Improved 20%, Would the Customer Notice? Co-Creating with Customers and Employees to Solve Core Customer Pain Points