AN INTERACTIVE EVENT EXPERIENCE LIKE NO OTHER
Interactive discussion that is incredibly open and honest. Real world examples and insights from speakers on the leading edge of customer service and customer experience innovation. Creative networking that is not only fun but actually fosters real connections. A high level group of participants invested in the program that show up with willingness to share and support. Truly a event experience like no other.
Why Participate
Rethink CX - Now
If you’re leading CX today, this is the moment to step back and rethink how everything works.
Make AI Deliver - Now
You’ll get practical insight on how to move from AI pilots to real operational impact, rethink the metrics that actually prove value and defend your budget, and unlock better decisions through cleaner, aligned data.
Redesign Your Workforce Model - Now
You’ll also dig into how the workforce is really changing—what’s working (and not) in remote and hybrid—and how to lead teams through it.
Turn CX into Revenue - Now
You’ll walk away seeing new opportunities to turn CX into a revenue driver while evolving your own leadership for what’s next.
Be Ready - Now
Plan the people, process, and technology needed to meet rising demands for efficiency, effectiveness, and executive expectations.
Lead with Energy – Now
Your team is looking to you for direction—and the pressure isn’t slowing down. This is your moment to connect with peers, tackle your toughest challenges head-on, and gain the clarity you need. You’ll leave re-energized, inspired, and ready to act.
You’ll Collaborate With:
The right connections can open doors for you. At a Frost & Sullivan Executive MindXchange you’ll be surrounded by top-level executives in the customer contact and customer experience industry, who’ve been vetted by our team to ensure they are the right people for the content and focus of our event.
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Executive
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Management
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Other
Join our growing community of customer contact, customer experience, and operations executives seeking and sharing new ideas and creative approaches to common challenges. Network with Vice Presidents, Directors and Senior Managers of:
- Contact Centers
- Customer Experience
- Customer Satisfaction and Loyalty
- Operations
- Customer Analytics
- Customer Care
- Customer Service
- Customer Support
- Customer Strategy
- Quality Assurance
Take Advantage of Our
Team Experience Program
Send 4 or more team members, and in addition to saving on registration, you’ll receive a complimentary reserved meeting space throughout the event. This exclusive perk allows your team to turn ideas into strategy, and strategy into action before the event ends.
Available while supplies (space) last.
Snapshot of Previous Event Participants
AAA
AARP
AbbVie
Ace Hardware
adidas
ADP
Advanced Dermatology & Cosmetic Surgery
Aetna
AirCanada Cargo
alarm.com
Allergan
Allstate
Altice USA
Amazon
America’s CAR-MART, Inc.
American Express
American National
Ancestry.com
Arlo Technologies
Ashley Furniture
ATB Financial
Audible
Autocar Trucks
AutoTrader
Aviso Wealth
Avon
Bank of America
Banner Bank
Banner Health
Barclaycard
Baxter International
Best Buy
Blizzard
Blue Cross Blue Shield of Arizona
Blue Shield of California
Bridgestone Retail Operations, LLC
Bristol Myers Squibb
Broad River Retail
Cape Air
Careington
CareOregon
Caribbean Airlines
Carmax
Carnival Cruise Lines
Cars.com
Charles Schwab
Chase
Chipotle
Choice Hotels International
Citi
Citizen Watch America
CITY Furniture
Clark Pest Control
CNA
Coca-Cola
Comcast
Cox Automotive
CPS Energy
Crate and Barrel
CUNA Mutual Group
CVS
David Yurman
Deere Employees Credit Union
Dell
Delta Airlines
Delta Dental Ins.
Digital Federal Credit Union
Directions Credit Union
Discover Financial Services
Disney
DoorDash
Dow Chemical
DSW
Dyson
easyJet
eBay
Edmunds.com
Electronic Arts
Elevate
Empire Today
Empyrean Benefit Solutions
Erie Insurance
Expedia Group
ezCater
FedEx
Floor & Décor
Florida Blue
Ford Motor Company
Foresters Financial
Freshly
Freshpet
Front Door/American Home Shield
Frontier Communications
FTD
Fulton Bank
Gant Travel
GE Appliances
Geisinger
Georgia Power
GoDaddy
Goldman Sachs
Greater Orlando Aviation Authority
Grubhub
Hancock Whitney Bank
Harry & David
Hertz
Hilton
Holman
Home Depot
Hotels.com
HSN
Hunter Douglas
Hyundai Motor America
IHG Hotels & Resorts
Instacart
Intel
Intuit
Johnson & Johnson
JP Morgan Chase
Kaiser Permanente
KFC US
King County
Kohl’s
Kroger
L.L. Bean
LaCrosse Footwear
Landry’s Inc
Lending Tree
Liberty Mutual
LIXIL
Lowe’s
Lyft
Macy’s
Marriott
Mastercard
Match.com
Mayo Clinic
Memorial Hermann Health System
Mercedes-Benz USA
Metlife
Miami HEAT
Miami Marlins
Michael Kors
Michelin North America
Moderna
Munich Re
Mutual of Omaha
NASA Johnson Space Center
National Debt Relief
National Grid
Nationwide
Nestlé Purina
Netflix
NetJets
New Balance
Nintendo of America
Northwestern Mutual
Novo Nordisk
NYC Health + Hospitals / Queens
Optum
OtterProducts
Overstock.com
Palm Beach County Water Utilities
PatientPoint
PayPal
Peloton Interactive
Pfizer
PlayStation
Postmates
Priceline
Quest Diagnostics
Quicken Loans
Ralph Lauren
RBC Insurance
Realtor.com
Red Roof Inn
ResortCom
Rockland Trust
Royal Caribbean Cruises
Sacramento Kings
Safelite AutoGlass
Schneider Electric
ScotiaBank
Serta Simmons Bedding
Shipt
Shopify
SiriusXM
SIXT Rent a Car
Slavic401k
Sleep Number Corporation
Snapchat
SoCalGas
Sony
Southern California Edison
Southern Company Gas
Southwest Airlines
Spirit Airlines
Staples
Starbucks
State Farm
Straumann Group
Strive Pharmacy
Taco Bell
Target
TD Bank
Tennessee Department of Human Services
The General
Thermo Fisher Scientific
ThredUp
TIAA
Tiffany & Co
T-Mobile
Toyota
TruStage
Tucson Electric Power
Turo
Uber
Ubisoft
Uline
Ultimate Medical Academy
UnitedHealth Group
Universal Orlando
University of Arizona
UPS
US Bank
USAA
Valero
Vantive
Victoria’s Secret
Virgin Atlantic Holidays
Virgin Pulse
Vitamix
Voya
Walgreens
Walmart
Watkins Wellness
Wayfair
Wells Fargo
Whataburger Restaurants LLC
Whole Foods Market
WW
Wyndham Vacations
Zappos
Zaxby’s
Zynga