EAST | APR 2026
CX | JULY 2026
WEST | OCT 2026
LEADERSHIP COUNCIL

Council
Blog
Contact
Sponsor
Participate
- Who Participates

HEADLINER VIDEO – How Did I Get Here in the First Place? Remembering Your Customer Passion and Purpose

By John McCahan | Jan 17, 2025 | CC, CC Awards, CCE, CCS, CCW, CX Blog | 0 comments

About John McCahan

Presented by John McCahan
Vice President Customer Care
FTD

View all posts by John McCahan

About John McCahan

Presented by John McCahan

Vice President Customer Care

FTD

View all posts by John McCahan

← Previous Post

INSIGHTS AND IDEAS ROUNDUP – The Great Take-Away: Implementing the Best, Brightest and Boldest Ideas from the 20th Annual Customer Contact West: A Frost & Sullivan Executive MindXchange

CONTACT US

Customer Contact
7550 IH 10 West, Suite 400
San Antonio, TX 78229-5616

Phone: +1-877-463-7678
Email: [email protected]

ABOUT THE EVENT

Customer Contact will prepare you for the future of customer care by providing pragmatic real-world experiences, insight, best practices and tools for
embracing a new era in customer and agent experience.

Maximize Your Investment

Learn how to secure strategic flexibility for your leadership team with transferable access across our 2026 Customer Contact and Experience Executive MindXchange Series.

"*" indicates required fields

Name

This field is for validation purposes and should be left unchanged.

Name*

First Last

Email*

Title

Company*

Please let us know what's on your mind. Have a question for us? Ask away.*

CAPTCHA

Your Cart

Your cart is emptyReturn to Shop

Continue Shopping

HEADLINER VIDEO – How Did I Get Here in the First Place? Remembering Your Customer Passion and Purpose

You may also like

Customer Inspired Innovation (CII): From Insight to Impact and Sustainable Growth

Precision CX: Investing for Maximum Impact

One from Lili’s book, my first manager ever. Work CAN be fun.

Recent Posts