Future Forward – Augmented is the New Reality in CX and CS By Ahmad Shabazz, Head of Global Community Operations, Snapchat Inc. | May 24, 2021 | CC, CCE, CCS, CCW, CX Blog, Featured | 0 comments ← Previous Post Tips and Best Practices for Building and Implementing Your Chatbot Next Post → Tracking Employee Engagement in a Remote Work World You may also like Q&A with Natalie, Beckerman, Global Head, Customer Support Operations, IHG Hotels & Resorts The Brand is the Experience — Not the Ad A call for marketing and CX leaders to deliver on the promise, not just the pitch Tellerless Branches: Improving CX through Digital Transformation
