Future Forward – Augmented is the New Reality in CX and CS By Ahmad Shabazz, Head of Global Community Operations, Snapchat Inc. | May 24, 2021 | CC, CCE, CCS, CCW, CX Blog, Featured | 0 comments ← Previous Post Tips and Best Practices for Building and Implementing Your Chatbot Next Post → Tracking Employee Engagement in a Remote Work World You may also like AI and the Content Creator: Evolution, not Extinction Headliners, Highlights and How-To’s from the 21st Annual Customer Contact East: A Frost & Sullivan Executive MindXchange KEYNOTE VIDEO – Technology Enablement for Personalized and Predictive Services