Webinar on Demand:The Future of Customer Engagement By Mark Dean, Chief Strategy Officer, LegalBreeze | Aug 5, 2020 | CC, CCE, CCW, CX Blog | 0 comments ← Previous Post Creating Customer-Centric Communications in the Time of COVID-19 Next Post → Join us for our Webinar Week Series: Customer Engagement From Crisis to Opportunity: Reimagining the Customer Experience You may also like One from Lili’s book, my first manager ever. Work CAN be fun. How to Lead Through the Next Decade: Managing Constant Change Fatigue and Change Saturation Mastering Your CX Influence