Webinar on Demand:The Future of Customer Engagement By Mark Dean, Chief Strategy Officer, LegalBreeze | Aug 5, 2020 | CC, CCE, CCW, CX Blog | 0 comments ← Previous Post Creating Customer-Centric Communications in the Time of COVID-19 Next Post → Join us for our Webinar Week Series: Customer Engagement From Crisis to Opportunity: Reimagining the Customer Experience You may also like Q&A with Natalie, Beckerman, Global Head, Customer Support Operations, IHG Hotels & Resorts The Brand is the Experience — Not the Ad A call for marketing and CX leaders to deliver on the promise, not just the pitch Tellerless Branches: Improving CX through Digital Transformation