Case History – End to End Product Journey Excellence By Presented by Briana Frank, Director of Product Management, IBM | Jan 7, 2022 | CC, CCE, CCS, CCW, CX Blog | 0 comments ← Previous Post The Importance of Culture in the Call Center Next Post → Customer Contact East: A Frost & Sullivan Executive MindXchange Excerpt You may also like Tellerless Branches: Improving CX through Digital Transformation HEADLINER VIDEO – Leadership Transitions: Growing and Developing Your Rising Stars Harnessing Data and Analytics for Strategic Advantage
