CX 1.0 to 3.0: New Journeys for New Customer Expectations By Tracy Robertson, Former Global VP, Customer Experience & Marketing, Kimberly-Clark | Oct 1, 2021 | CC, CCE, CCS, CCW, CX Blog | 0 comments ← Previous Post Realizing the Benefits of Collaborative Performance Tracking Next Post → 10 Lessons from a Workforce Manager You may also like Fueling Decision-Making with Data How AI Will Transform—Not Replace—Your CX Role The Customer Experience Oversight: Why Your Hiring Process Is More Critical Than You Realize
