Capstone – How Pinterest Approaches Customer Segmentation and Tiered Service By Gerald Hastie, Head of Global Customer Operations, Pinterest | Apr 26, 2021 | CC, CCE, CCS, CCW | 0 comments ← Previous Post Six Strategies to Keep Your Customers Engaged in Uncertain Times Next Post → Digital Transformation and our Journey at Empire-Today You may also like Customer Inspired Innovation (CII): From Insight to Impact and Sustainable Growth Precision CX: Investing for Maximum Impact One from Lili’s book, my first manager ever. Work CAN be fun.