Capstone – How Pinterest Approaches Customer Segmentation and Tiered Service By Gerald Hastie, Head of Global Customer Operations, Pinterest | Apr 26, 2021 | CC, CCE, CCS, CCW | 0 comments ← Previous Post Six Strategies to Keep Your Customers Engaged in Uncertain Times Next Post → Digital Transformation and our Journey at Empire-Today You may also like Is Your IVR a ROADBLOCK or a PATHWAY Helping to Resolve Customer Issues? HEADLINER – Say YES to What’s Next: Service at the Speed of Change The Top 10 Strategic Imperatives Reshaping Customer Experience in 2026–2027