Growth Opportunities in Global Contact Center Solutions: Embracing Disruptive Technologies and Strategic Alignment to Enhance Customer Experience By Alpa Shah | Jun 19, 2024 | CC, CC Awards, CCE, CCS, CCW, CX Blog | 0 comments ← Previous Post It Comes Down to Empathetic Communication and Human Connection Next Post → Competing on Employee Experience You may also like One from Lili’s book, my first manager ever. Work CAN be fun. How to Lead Through the Next Decade: Managing Constant Change Fatigue and Change Saturation Mastering Your CX Influence