Executive Insight Video: Are Your Digital Support Technologies Helping or Hindering Your Customer’s Experience? By Colin Crowley, Vice President of Customer Experience, Freshly | Aug 22, 2024 | CC, CC Awards, CCE, CCS, CCW, CX Blog | 0 comments ← Previous Post The Top 5 Takeaways from Customer Experience 2024 Next Post → Navigating the AI Maze: How to Confidently Make AI Decisions for Your Business You may also like Q&A with Natalie, Beckerman, Global Head, Customer Support Operations, IHG Hotels & Resorts The Brand is the Experience — Not the Ad A call for marketing and CX leaders to deliver on the promise, not just the pitch Tellerless Branches: Improving CX through Digital Transformation