Headliner – It Takes Emotional Intelligence for Impactful and Quality Customer Interactions By Michael Shaw, Chief Brand Officer, Former Head of CX at Miami Marlins, ESPN, Amazon, Groupon Alumni | Dec 12, 2022 | CC, CCE, CCS, CCW, CX Blog | 0 comments <span data-mce-type="bookmark" style="display: inline-block; width: 0px; overflow: hidden; line-height: 0;" class="mce_SELRES_start"></span> ← Previous Post FIRESIDE CHAT - What It Takes to Lead with Agility Next Post → Tackling Engagement and Retention Challenges Amidst a Stress Endemic Moderated by Andrew Deutscher, Founder, Regenerate You may also like A Video Presentation from the 19th Annual Customer Contact East: A Frost & Sullivan Executive MindXchange | BEST PRACTICE – Teaming Up to Raise NPS Ideas and Opportunities Flowing from the Changing Contact Center Landscape The Importance of Strategic Selling within Customer Service – Seizing the opportunity for tighter collaboration between Customer Service and Sales Submit a Comment Cancel replyYou must be logged in to post a comment.
