Headliner – It Takes Emotional Intelligence for Impactful and Quality Customer Interactions By Michael Shaw, Chief Brand Officer, Former Head of CX at Miami Marlins, ESPN, Amazon, Groupon Alumni | Dec 12, 2022 | CC, CCE, CCS, CCW, CX Blog | 0 comments <span data-mce-type="bookmark" style="display: inline-block; width: 0px; overflow: hidden; line-height: 0;" class="mce_SELRES_start"></span> ← Previous Post FIRESIDE CHAT - What It Takes to Lead with Agility Next Post → Tackling Engagement and Retention Challenges Amidst a Stress Endemic Moderated by Andrew Deutscher, Founder, Regenerate You may also like The Impact of the Digital Age on Customer Service What AI Brings to the Future of Customer Experience (CX): Using Agentic AI, Embedded Security, and Next-Gen Knowledge Management to Drive Brand Loyalty Breaking the Burnout Cycle in Customer Service Teams
