2024 CC AWARDS WINNERS

The CC Awards program identifies best-in-class companies that demonstrate the hallmarks of a progressive, innovative and forward-focused enterprise in customer experience strategy and implementation.

THE MR. ROBOTO

THE MR. ROBOTO

Recognizes Landry’s excellence in implementing AI for improved customer interactions and business insights.

THE GOOD VIBRATIONS

THE GOOD VIBRATIONS

Recognizes EZCater for being rockstars in Innovative Agent Engagement by leveraging enhanced technologies, incentives, flexible scheduling, and career path development.

THE GET UP STAND UP

THE GET UP STAND UP

Recognizes Orlando Health’s excellence in establishing a Hybrid Workforce by creating a seamlessly integrated workforce.

THE VIRTUAL INSANITY

THE VIRTUAL INSANITY

Recognizes Landry’s excellence in self-service, including Virtual Assistants, web self-service, interactive voice response, and integrated customer collaboration.

THE 9 TO 5

THE 9 TO 5

Recognizes SAE International’s excellence in leveraging analytics to deliver differentiated customer experiences, while driving improvements in operational KPIs.

WORK HARD, PLAY HARD

WORK HARD, PLAY HARD

Recognizes Orlando Health’s excellence in company culture. Orlando Health submitted a video and won the popular vote live by peers at Customer Contact East!

  • BCLC
  • AllegranWhite
  • Frontier Communications

If you are interested in future events, please check out this year’s events here.

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