Advisory Board

An Event Shaped by a Community of Your Peers!

Frost & Sullivan extends its appreciation to the following Advisory Board Members for their expertise and valuable support in ensuring the agenda delivers relevant and valuable content.

Aini Ali

Aini Ali

Vice President, Service Technology, Product & Operations
ADP
Member, Customer Engagement Leadership Council

Melissa Archambault

Melissa Archambault

Executive Director, Customer Experience Advocacy & Strategy
CVS Health

Brian Carlson

Brian Carlson

Vice President, Patient Experience
Vanderbilt University Medical Center

Nea Dlin

Neal Dlin

Vice President, Customer Experience
Aviso Wealth
Member, Customer Engagement Leadership Council

Kat Ketter

Kat Ketter

Associate Vice President, Customer Experience
Jefferson Health Plans

Gina Marchesee

Gina Marchesee

Senior Director, Consumer Connections
LIXL Water Technologies

Michelle Marshall

Michelle Marshall

Head of Customer Care
Habasit America

Angela	McCann-Lair

Angela McCann-Lair

Vice President, Sales and Marketing Operations
TruStage
Member, Customer Engagement Leadership Council

Tricia Price

Tricia Price

Senior Vice President, Customer Experience Operations
GM Financial

Micah Sampson

Micah Sampson

Head of Customer Experience – Fintech/Workforce
Intuit

Alpa Shah

Alpa Shah

Global Vice President, Digital Transformation
Frost & Sullivan
Member, Customer Engagement Leadership Council

Judy Wolfe, MD

Judy Wolfe, MD

Associate Chief Experience Officer
Cleveland Clinic

Book Without Worry

X