A Frost & Sullivan WebinarConquering the Budget Struggle for Contact Center Transformation By Alpa Shah | Jun 3, 2021 | CC, CCE, CCS, CCW, CX Blog, Featured | 0 comments ← Previous Post Tracking Employee Engagement in a Remote Work World Next Post → Connect to a powerful network of collaborators, innovators and achievers...Join the Customer Engagement Leadership Council today You may also like One from Lili’s book, my first manager ever. Work CAN be fun. How to Lead Through the Next Decade: Managing Constant Change Fatigue and Change Saturation Mastering Your CX Influence