Creating A Contactless Customer Journey By Mike Lavigne, Director, Head of Experience Strategy & Design, Nissan Motor Corporation | Jul 22, 2021 | CC, CCE, CCS, CCW, CX Blog | 0 comments ← Previous Post Looking for the Why? Stay Engaged by Finding Value and Purpose Next Post → Five Timely Take-Aways from Customer Experience Ecosystem: A Frost & Sullivan VIRTUAL Executive MindXchange You may also like Q&A with Natalie, Beckerman, Global Head, Customer Support Operations, IHG Hotels & Resorts The Brand is the Experience — Not the Ad Tellerless Branches: Improving CX through Digital Transformation