James Dodkins used to be an actual, real life, award-winning rockstar. He played guitar in a heavy metal band, released albums and tore up stages all over the world. James uses this unique experience to energize, empower and inspire his clients and their teams as a ‘Customer Experience Rockstar.’

Not only is he an international keynote speaker, #1 best selling author and host of Amazon Prime’s ‘This Week In CX’, James was also awarded the UK’s #1 Customer Experience Influencer in 2020 and The UK’s Most Outstanding CX Keynote Speaker in 2021.