Customer Contact West 2022

Tactics for Today’s Steady State, Strategies for Tomorrow’s Next Horizon

Zone 1. Digitally Transforming the Contact Center Zone 2. The Win-Win Model of Investing in Your Employees Zone 3. Driving Peak Performance Agent Wide Zone 4. Innovative Best Practices that Deliver a Better Customer Experience Zone 5. Designing the Omnichannel Customer Journey

October 16–19, 2022
JW Marriott Starr Pass
Tucson, AZ
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Customer Contact West Prepares you for the
Future of Customer Care

Digitally Transforming the Contact Center

Fab Facilitators NOT Speakers

Investing in Your Employees

Out of the Box Networking

Nurturing Agent’s Top Performance

Powerpoint Free Zones

Best Practices for a Better Customer Experience

Over 80% Interactive

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