HEADLINER – The Unlock that is Empowerment By Frost & Sullivan | Nov 7, 2022 | CCW | 0 comments Presented by: Monica Rothgery Chief Operations Officer KFC US ← Previous Post Top Takeaways from the 18th Annual Customer Contact West: A Frost & Sullivan Executive MindXchange Next Post → It’s Time to Rewrite Your Employee Engagement Playbook You may also like CASE STUDY: Determining Strategic Priorities and Tech Investments for Measurable ROI If the Metric Improved 20%, Would the Customer Notice? Co-Creating with Customers and Employees to Solve Core Customer Pain Points