HEADLINER – The Unlock that is Empowerment By Frost & Sullivan | Nov 7, 2022 | CCW | 0 comments Presented by: Monica Rothgery Chief Operations Officer KFC US ← Previous Post Top Takeaways from the 18th Annual Customer Contact West: A Frost & Sullivan Executive MindXchange Next Post → It’s Time to Rewrite Your Employee Engagement Playbook You may also like Customer Inspired Innovation (CII): From Insight to Impact and Sustainable Growth Precision CX: Investing for Maximum Impact One from Lili’s book, my first manager ever. Work CAN be fun.