Safelite’s Journey to Customer Excellence: Transforming Business by Being Purpose Driven By Renee Cacchillo, Senior Vice President, Brand and Technology, Safelite Group | May 10, 2018 | CCE, CCS, CCW | 0 comments ← Previous Post Key Takeaways from the 14th Annual Customer Contact East: A Frost & Sullivan Executive MindXchange Next Post → Ready to Craft Your CX Strategy? Then Listen, Measure, and Empower You may also like CASE STUDY: Determining Strategic Priorities and Tech Investments for Measurable ROI If the Metric Improved 20%, Would the Customer Notice? Co-Creating with Customers and Employees to Solve Core Customer Pain Points