Safelite’s Journey to Customer Excellence: Transforming Business by Being Purpose Driven By Renee Cacchillo, Senior Vice President, Brand and Technology, Safelite Group | May 10, 2018 | CCE, CCS, CCW | 0 comments ← Previous Post Key Takeaways from the 14th Annual Customer Contact East: A Frost & Sullivan Executive MindXchange Next Post → Ready to Craft Your CX Strategy? Then Listen, Measure, and Empower You may also like One from Lili’s book, my first manager ever. Work CAN be fun. How to Lead Through the Next Decade: Managing Constant Change Fatigue and Change Saturation Mastering Your CX Influence