Keynote Video: Positive Change: How Contact Center Executives Can Ignite the Organization and Move Beyond the Status Quo By James Lloyd, President, 9 Screens International | Nov 28, 2017 | CCW | 0 comments ← Previous Post Who Cares About the Company Store? Next Post → Mentor the Mentors: Bringing Out the Best in Your Managers and Supervisors You may also like Crowdsourcing – A Modern Agent Job Description for a New Business Landscape The New Path Forward: Media and Entertainment Leaders Lean into Digital and Remote-first Agents Preview: SUCCESS STORY – Real‐World Initiatives that Increased CSAT Submit a Comment Cancel replyYou must be logged in to post a comment.