Keynote Video: Positive Change: How Contact Center Executives Can Ignite the Organization and Move Beyond the Status Quo By James Lloyd, President, 9 Screens International | Nov 28, 2017 | CCW | 0 comments ← Previous Post Who Cares About the Company Store? Next Post → Mentor the Mentors: Bringing Out the Best in Your Managers and Supervisors You may also like Customer Experience 2026: A Frost & Sullivan Executive MindXchange – Building the Architecture for Better Customer Service Raising the Bar: Delivering Preemptive Customer Service Building Products that Matter to the Customer