Keynote Video: Positive Change: How Contact Center Executives Can Ignite the Organization and Move Beyond the Status Quo By James Lloyd, President, 9 Screens International | Nov 28, 2017 | CCW | 0 comments ← Previous Post Who Cares About the Company Store? Next Post → Mentor the Mentors: Bringing Out the Best in Your Managers and Supervisors You may also like EXECUTIVE BULLETIN – Raising the CX Bar with a Unified Data and Analytics Strategy The Biggest Lie We Tell Our Customers Empowering Women in CX: Leadership Alliance Workshop Returns to Frost & Sullivan’s 21st Annual Customer Contact West