Keynote Video: Positive Change: How Contact Center Executives Can Ignite the Organization and Move Beyond the Status Quo By James Lloyd, President, 9 Screens International | Nov 28, 2017 | CCW | 0 comments ← Previous Post Who Cares About the Company Store? Next Post → Mentor the Mentors: Bringing Out the Best in Your Managers and Supervisors You may also like The Impact of the Digital Age on Customer Service What AI Brings to the Future of Customer Experience: Using Agentic AI, Embedded Security, and Next-Gen Knowledge Management to Drive Brand Loyalty Breaking the Burnout Cycle in Customer Service Teams