An "EXCLUSIVE & PURPOSELY ATYPICAL" Experience
Achieving Agility Amidst Uncertainty
Be Inspired by an Inspiring Community with
Fab Facilitators, NOT Speakers
Out of the Box Networking
Real-Time Conversations & Networking
Return on Relationships
DAYS TO EVENT!
Customer Contact Virtual Prepares you for the Future of Customer Care
WFH Business as Usual
AI and Automation
Customer Engagement and Experience
Our Participants Say It Best
“I love your events. Seriously, they are amazing.”
Senior Vice President, Global Call Center Operations, Leaf Home
“…one of a kind. Truly differentiated in the world of events…you are guaranteed to walk away enlightened and recharged to make a difference.”
Vice President, Service Technology, ADP
“The best practices, roadmaps, lessons learned all roll up to enable meaningful change that benefits the customer and the company."
Manager, CX, Tucson Electric Power Company
“…an environment that promotes exchanging ideas and establishing contacts within our industry.”
Vice President, Robert Half International Inc.
“This was the best event I have attended during my decades as a call center leader.”
Director, Glass America LLC
“The amount of openness to share what is going well and what did not go well - that takes courage and an environment where you feel safe to do that - that's Frost & Sullivan!“
RTS Operations Director, US Region, Baxter International Inc.
“…best practices and learning from others what they discovered on their journey gave me some real-world practical steps to take into consideration for my FY23 projects.”
Vice President, PSCU
“ …I'm already looking forward to next year!”
Manager, Operational Shared Services, Foresters Financial