Delivering Fiscally Responsible Customer Service By Thomas Rocharz | Dec 7, 2023 | CC | 0 comments Presented by Thomas Rocharz Director of Contact Centers Cape Air ← Previous Post Key Takeaways from the 19th Annual Customer Contact West: A Frost & Sullivan Executive MindXchange Next Post → The Science of CX: Understanding the Chemistry of Complaints You may also like AI and the Content Creator: Evolution, not Extinction Headliners, Highlights and How-To’s from the 21st Annual Customer Contact East: A Frost & Sullivan Executive MindXchange KEYNOTE VIDEO – Technology Enablement for Personalized and Predictive Services