Advisory Board
An Event Shaped by a Community of Your Peers!
Frost & Sullivan extends its appreciation to the following Advisory Board Members for their expertise and valuable support in ensuring the agenda delivers relevant and valuable content.
ADVISORY BOARD IS FROM A PREVIOUS CUSTOMER CONTACT EVENT
Aini Ali
Vice President, Service Technology, Product & Operations
ADP
Member, Customer Engagement Leadership Council
Melissa Archambault
Executive Director, Customer Experience Advocacy & Strategy
CVS Health
Brian Carlson
Vice President, Patient Experience
Vanderbilt University Medical Center
Neal Dlin
Vice President, Customer Experience
Aviso Wealth
Member, Customer Engagement Leadership Council
Kat Ketter
Associate Vice President, Customer Experience
Jefferson Health Plans
Gina Marchesee
Senior Director, Consumer Connections
LIXL Water Technologies
Michelle Marshall
Head of Customer Care
Habasit America
Angela McCann-Lair
Vice President, Sales and Marketing Operations
TruStage
Member, Customer Engagement Leadership Council
Tricia Price
Senior Vice President, Customer Experience Operations
GM Financial
Micah Sampson
Head of Customer Experience – Fintech/Workforce
Intuit
Alpa Shah
Global Vice President, Digital Transformation
Frost & Sullivan
Member, Customer Engagement Leadership Council
Judy Wolfe, MD
Associate Chief Experience Officer
Cleveland Clinic