Advisory Board

3rd Annual Customer Experience Ecosystem Executive MindXchange Advisory Board

An Event Shaped by a Community of Your Peers!

Frost & Sullivan extends its appreciation to the following Advisory Board Members for their expertise and valuable support in ensuring the agenda delivers relevant and valuable content.

Advisory Board

Nichole Cadwallader

Nichole Cadwallader

Senior Director, Customer Experience
Rothy’s

Chris Carlson

Chris Carlson

Senior Vice President, Customer Experience and Complex Health Solutions
UnitedHealthcare

Kim Hall

Kim Hall

Global Head of Workforce Management
Citigroup

Kent Lawson

Kent Lawson

Executive Director, Brand & Customer Experience
Blue Cross Blue Shield Association

Aarthi Murali

Aarthi Murali

Chief Customer Experience Officer
M&T Bank

Sanjeev Singh Sahni

Sanjeev Singh Sahni

Head of Customer Experience and Operations
Wayfair

Alpa Shah

Alpa Shah

Global Vice President, Digital Transformation
Frost & Sullivan
Member, Customer Engagement Leadership Council

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