Effective Change Management Across The Ecosystem By Michael Cooper, Founder, Innovators + Influencers | Aug 20, 2021 | CC, CCE, CCS, CCW | 0 comments ← Previous Post Leading Exhausted Customer Contact Workers Next Post → Understanding Personalization You may also like HEADLINER VIDEO – Leadership Transitions: Growing and Developing Your Rising Stars Harnessing Data and Analytics for Strategic Advantage CX Leaders Navigate Disruption in a New Era of Customer Contact