Effective Change Management Across The Ecosystem By Michael Cooper, Founder, Innovators + Influencers | Aug 20, 2021 | CC, CCE, CCS, CCW | 0 comments ← Previous Post Leading Exhausted Customer Contact Workers Next Post → Understanding Personalization You may also like EXECUTIVE BULLETIN – Raising the CX Bar with a Unified Data and Analytics Strategy The Biggest Lie We Tell Our Customers Empowering Women in CX: Leadership Alliance Workshop Returns to Frost & Sullivan’s 21st Annual Customer Contact West