In the new age of remote work, it’s imperative to think about permanent strategies to maintain customer and employee satisfaction — including changes to culture, technology, and organizational structure. Deflect
In the new age of remote work, it’s imperative to think about permanent strategies to maintain customer and employee satisfaction — including changes to culture, technology, and organizational structure. Deflect inbound call volumes by adding digital channels, and utilizing bots and AI for increased automation.
Call to Action:
Build and manage your contact center from anywhere
Support, engage, and inspire your way to happier customers with omni-channel cloud contact center
(Tuesday) 3:05 PM EDT
Jeff Harling, Area Vice President of Global Self Service, RingCentral
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