september, 2020
Event Details
The cloud is everywhere, but some contact centers are still reluctant to make the big move. In this session, we’ll talk through what you can expect from a migration as
Event Details
The cloud is everywhere, but some contact centers are still reluctant to make the big move. In this session, we’ll talk through what you can expect from a migration as well as the most important considerations from both a customer experience and business operation perspective using real-world examples.
Call to Action:
- List desired outcomes or benefits you would expect to gain from moving to the cloud
- Identify the impact it would have on your business and start evangelizing early
Time
(Wednesday) 3:05 PM EDT