The cloud is everywhere, but some contact centers are still reluctant to make the big move. In this session, we’ll talk through what you can expect from a migration as
The cloud is everywhere, but some contact centers are still reluctant to make the big move. In this session, we’ll talk through what you can expect from a migration as well as the most important considerations from both a customer experience and business operation perspective using real-world examples.
Call to Action:
List desired outcomes or benefits you would expect to gain from moving to the cloud
Identify the impact it would have on your business and start evangelizing early
(Wednesday) 3:05 PM EDT
Andy Bird, Head of Contact Center Innovation, Lifesize
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