Customer experience can make or break your brand. Poor customer service experience can drive even the most loyal customers into the arms of your competitors. Empowering agents with a people
Customer experience can make or break your brand. Poor customer service experience can drive even the most loyal customers into the arms of your competitors. Empowering agents with a people centered platform will help build meaningful customer relationships, reduce customer service costs, increase satisfaction scores and even drive significant revenue.
Call to Action:
Overcome the problems caused by poor customer experience
Drive low cost, high touch resources to increase sales opportunities
Leverage a 360 degree view of customer interactions to drive business, process and loyalty improvements
(Thursday) 1:25 PM EDT
Mike McCarron, Vice President of Customers, Gladly
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