With agents working from a combination of the contact center and their home offices, how do you empower your teams to work faster and smarter? This interactive session will unpack
With agents working from a combination of the contact center and their home offices, how do you empower your teams to work faster and smarter? This interactive session will unpack some of the biggest challenges service teams are facing today with providing speedy, intelligent service from anywhere.
Call to Action:
Apply best practices and new productivity tools in the cloud to empower agents working remotely be more efficient on every call
Leverage tools to help agents, from end-to-end automation to intelligent productivity and on-demand training
(Wednesday) 1:25 PM EDT
Simon Walsh, Chief Operating Officer, Retail Annuities, New York Life
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