september, 2020

23sep2:25 PMSuccess Story: How Mythical Games and Officium are Driving On-Demand Customer Service2:25 PM EDT Rockstar Insights: Jerry Leisure, Chief Executive Officer, Officium Labs
Jeff Poffenbarger, Chief Operating Officer, Mythical Games

Event Details

The future of the gaming customer service experience is helping players get back to and succeed at what they love, your game. Mythical Games builds amazing games and ensures their players get the highest level of quality service, while only leveraging the exact resources needed to support these players. This session will unpack how Mythical Games is breaking the mold of traditional customer service centers and leveraging next generation customer service thinking.

Call to Action:

  • Deliver high quality, scalable and on-demand resourcing
  • Discover best practices for driving customer excellence through a decentralized workforce

Time

(Wednesday) 2:25 PM EDT

Rockstar Insights

Jeff Poffenbarger, Chief Operating Officer, Mythical Games

Speaker Link

Jerry Leisure, Chief Executive Officer, Officium Labs

Speaker Link

Rockstar Insights

Jerry Leisure, Chief Executive Officer, Officium Labs
Jeff Poffenbarger, Chief Operating Officer, Mythical Games

X