september, 2020

24sep4:05 PMSUCCESS STORY - An Exceptionally Human Solution for Customer Satisfaction4:05 PM EDT Rockstar Insights: Stacy Sherman, Customer Experience Strategist & Practitioner

Event Details

As company leaders strive to put customers first, this headliner will share new insights on how that can be achieved: through engaged and happy employees. This session will unpack the benefits of humanizing business, why it matters, actionable tips, and best practices that organizations can immediately implement to differentiate the brand.

Call to Action:

  • Implement these 5 proven techniques to build a company culture where employees are engaged
  • Try out innovative ways to empower customer leaders to deliver customer excellence, even when their boss isn’t looking

Time

(Thursday) 4:05 PM EDT

Rockstar Insights

Stacy Sherman, Customer Experience Strategist & Practitioner

Why You Should Listen to Stacy Sherman on an Exceptionally Human Solution for Customer Satisfaction:

What makes Stacy credible is that she is a strategist and practitioner, leading customer experience and employee engagement every day. She’s the CX Director at a Global Corporation, Schindler Elevator, and previously led CX at Verizon. In her spare time, she is also blogging, writing for Forbes, mentoring people about DoingCXRight®‬ , and writing her next book.

Speaker Link

Rockstar Insights

Stacy Sherman, Customer Experience Strategist & Practitioner

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