As company leaders strive to put customers first, this headliner will share new insights on how that can be achieved: through engaged and happy employees. This session will unpack the benefits of humanizing business, why it matters, actionable tips, and best practices that organizations can immediately implement to differentiate the brand.

Call to Action:

• Implement these 5 proven techniques to build a company culture where employees are engaged
• Try out innovative ways to empower customer leaders to deliver customer excellence, even when their boss isn’t looking