Effective Change Management Across The Ecosystem By Michael Cooper, Founder, Innovators + Influencers | Aug 20, 2021 | CC, CCE, CCS, CCW | 0 comments ← Previous Post Leading Exhausted Customer Contact Workers Next Post → Understanding Personalization You may also like Headliner Video – Presented by Dan Gamber, Director of Experiences, Bridgestone Retail Operations, LLC Elevating Customer Experience Through Strategic Innovation Staying Agile Amid Disruption: Lead from Your CORE to Turn Uncertainty into Advantage