2021 Sponsors

Acquire BPO

Acquire BPO is a global outsourcer located in the US, Australia, Philippines and the Dominican Republic. With 7,000+ staff, 14 locations and 14-years’ experience, we deliver automated, intelligent contact center and back office services. We’re proudly on IAOP’s® world’s best outsourcing providers’ list and Stevie’s Most Innovative Company of the Year.

Alta Resources

Alta Resources is a business process outsourcer for many of the world’s best known brands. As an integrated partner, Alta Resources helps clients improve and manage their customer experiences across every touch point; ultimately delivering results that build brands, increase consumer loyalty, grow sales, and deliver cost savings.

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Cxperts

A highly trusted BPO company that provides Contact Center solutions across the U.S., Latin America and the Philippines. Our passion is to focus on employee engagement and providing our clients with superior locations and a highly qualified and motivated team to provide your customers with an exceptional customer experience.

Datamark

We serve as an extension to your brand. As a leading business process outsourcing (BPO) company, DATAMARK empowers. Fortune 500 companies and large enterprises with the strategies, solutions, and workforce to streamline workflows, control risks and reduce costs.

Etech

Etech delivers next generation BPO solutions. A global minority owned business, Etech has created and trademarked how to turn your data into strategic insights. Leveraging the power of artificial plus human intelligence Etech enhances training and coaching to focus on critical behaviors creating improved customer experiences and shareholder value.

HGS

HGS is a global customer experience management company that combines technology-powered services in ai, automation, analytics and digital with domain expertise focusing on contact center solutions and back office processing to deliver transformational impact to clients. HGS takes a true “globally local” approach, with over 39,578 employees across 60 delivery centers in seven countries as well as a Work@Home delivery network of over 20,000 agents making a difference to some of the world’s leading brands across nine key verticals.

Interactions

Interactions provides Intelligent Virtual Assistants that seamlessly combine AI & human understanding to enable businesses & consumers to engage in productive conversations. With flexible solutions designed to meet the growing demand for unified, multichannel customer care, Interactions is delivering significant cost savings & unprecedented customer experience for some of the largest brands in the world.

Outsource Consultants

Outsource Consultants is a call center referral and advisory firm that helps companies find the perfect outsource call centers. Our experts simplify your search by matching you with BPO options that meet your exact requirements. If you want to eliminate the guess work from your next call center search, contact us!

ServiceNow

ServiceNow makes work better across the enterprise. Getting simple stuff completed at work can be easy, and getting complex multistep tasks accomplished can be painless. Our applications automate, predict, digitize and optimize business processes and tasks, across IT, customer service, security operations, human resources and more, creating a better experience for your employees and customers.

Talkdesk

Talkdesk Enterprise Contact Center Platform empowers companies to make the customer experience a competitive advantage. With enterprise-class performance and consumer-like ease of use, over 1,400 innovative companies rely on Talkdesk to power their customer interactions.

Teleperformance

Teleperformance is the global leader in outsourced omnichannel customer experience management and the trusted provider of Digital Integrated Business Services. Using technology to assist humans, Teleperformance offers exceptional customer experience, back-office, and knowledge services, ensuring consistently positive customer interactions on every channel, at any time.