Delivering Fiscally Responsible Customer Service By Thomas Rocharz | Dec 7, 2023 | CC | 0 comments Presented by Thomas Rocharz Director of Contact Centers Cape Air ← Previous Post Key Takeaways from the 19th Annual Customer Contact West: A Frost & Sullivan Executive MindXchange Next Post → The Science of CX: Understanding the Chemistry of Complaints You may also like Q&A with Natalie, Beckerman, Global Head, Customer Support Operations, IHG Hotels & Resorts The Brand is the Experience — Not the Ad A call for marketing and CX leaders to deliver on the promise, not just the pitch Tellerless Branches: Improving CX through Digital Transformation
