Presented by Thomas Rocharz
Director of Contact Centers
Cape Air
Recent Posts
- Headliner Video – Presented by Dan Gamber, Director of Experiences, Bridgestone Retail Operations, LLC
- Elevating Customer Experience Through Strategic Innovation
- Staying Agile Amid Disruption: Lead from Your CORE to Turn Uncertainty into Advantage
- The Impact of the Digital Age on Customer Service
- What AI Brings to the Future of Customer Experience: Using Agentic AI, Embedded Security, and Next-Gen Knowledge Management to Drive Brand Loyalty