Delivering Fiscally Responsible Customer Service By Thomas Rocharz | Dec 7, 2023 | CC | 0 comments Presented by Thomas Rocharz Director of Contact Centers Cape Air ← Previous Post Key Takeaways from the 19th Annual Customer Contact West: A Frost & Sullivan Executive MindXchange Next Post → The Science of CX: Understanding the Chemistry of Complaints You may also like Mastering Resilience: How to Become a Resilient Leader Customer Experience 2025: A Frost & Sullivan Executive MindXchange – Key Take-Aways HEADLINER VIDEO – Unified Vision: Building a CX Strategy Supporting Strategic and Tactical Decision Making