Presented by Thomas Rocharz
Director of Contact Centers
Cape Air
Recent Posts
- Your Customer eXperience Is Only as Strong as Your Weakest Partner
- HEADLINER VIDEO – Maximizing Value through Balanced Service Interactions
- Master the Art of Executive Storytelling: From Analytics to Influence
- Headliner Video – Raising the Bar: Delivering Preemptive Customer Service
- Elevating Customer Experience Through Strategic Innovation