Customer Experience Ecosystem 2022

An "EXCLUSIVE & PURPOSELY ATYPICAL" Experience

Generating Customer Lifetime Value

Zone 1. Committing to a Strategic Plan Zone 2. Executing on Impactful CX Initiatives Zone 1. Committing to a Strategic Plan Zone 2. Executing on Impactful CX Initiatives

June 26-28, 2023
New Orleans, LA

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DON’T MISS OUT! SEE YOU IN NEW ORLEANS

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CUSTOMER EXPERIENCE ECOSYSTEM: A FROST & SULLIVAN EXECUTIVE MINDXCHANGE PREPARES YOU FOR THE FUTURE OF CUSTOMER EXPERIENCE ACROSS THE ENTIRE ORGANIZATION.

Digitally Transforming the Contact Center

Fab Facilitators NOT Speakers

Investing in Your Employees

Out of the Box Networking

Nurturing Agent’s Top Performance

Powerpoint Free Zones

Best Practices for a Better Customer Experience

Over 80% Interactive

Our Participants Say It Best

“Great connections, open conversation about challenges, time to really talk about what is working and not working.”

Director, Strategic Innovation, Danaher

“This related directly to my role and has helped me think differently.”

Director, Client Service, ADP Canada

“I had a lot of A-ha moments to take back to my company.”

Senior Manager, Technology Transformation, 3M

“Loved the networking! “

Senior Vice President, Customer Interoperability, MasterCard

“Very actionable… Great expertise among the presenters.”

Director of Consumer Experience Management, HealthPartners, Inc.

“Networking outside of my industry was the most valuable piece…”

Customer Experience Program Director, Silicon Valley Sports & Entertainment LLP

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