A Frost & Sullivan Webinar Conquering the Budget Struggle for Contact Center Transformation By Alpa Shah | Mar 16, 2021 | CC, CCE, CCS, CCW, Featured | 0 comments A Frost & Sullivan Webinar ← Previous Post How To Make “Voice of Customer” Your Game Changer Next Post → Executive Insights: Prioritizing the Safety and Well-Being of Your Employees You may also like One from Lili’s book, my first manager ever. Work CAN be fun. How to Lead Through the Next Decade: Managing Constant Change Fatigue and Change Saturation Mastering Your CX Influence