You have everything you need to take your agents to the next level. You just have to provide them with the visibility to it: your data. This interactive discussion will
You have everything you need to take your agents to the next level. You just have to provide them with the visibility to it: your data. This interactive discussion will explore how to unlock the cultivation of better agent performance and experience.
Call to Action:
Level your agents up to deliver a superior customer experience
Execute on the analytics and agents working together
(Thursday) 1:25 PM EST
Doug Miracle, Director of Customer Success, Aceyus
Why You Should Listen to Doug:
Doug has been responsible for Contact Center Operations leading the charge to help his employers better understand The Customer Journey through multi-platform data aggregation and analysis for almost 20 years. For the past five years, he has been a part of Aceyus and now leads their Customer Success Organization, helping their customers achieve the greatest success through utilization of the Aceyus Platform and modules.
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