How do you successfully integrate automation into your contact center to complement your human workforce? Join this interactive session to explore how technology and the human touch can blend seamlessly
How do you successfully integrate automation into your contact center to complement your human workforce? Join this interactive session to explore how technology and the human touch can blend seamlessly to transform the way your operations work and deliver positive customer experiences.
Best practices for introducing automation into your organization
Ways to empower your workforce with new technology that makes them better
How a ‘human + bot’ approach can equal operational and CX success
(Tuesday) 1:50 PM
Aleks Bogdanovski, President, North America, Acquire BPO
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