october, 2019
Event Details
Participants at each Customer Contact Executive MindXchange come away with a wealth of key learnings and it can be a challenge to take it all in. During this interactive session,
Event Details
Participants at each Customer Contact Executive MindXchange come away with a wealth of key learnings and it can be a challenge to take it all in. During this interactive session, members of the Customer Contact community will highlight the most important themes, key take-aways and lessons learned they can be readily operationalized once you are back in the office.
Panelists Include:
Derek Carder
Vice President, Customer Experience & Technical Operations
Geotab
Joel Kell
Senior Director, Service Operations
Elevate
Raquel Macarthy
Head of Customer Experience
Replacements
Customer Engagement Leadership Council Member
Time
(Wednesday) 11:45 AM
Rockstar Insights
Alpa Shah, Vice President, Digital Transformation, Frost & SullivanThis May marked my 23rd year with Frost & Sullivan. Being part of a fast-growing company, a dynamic industry, an entrepreneurial culture, and a fun environment is invigorating and worth every moment.