Continuous improvement is a great idea!  However, creating a sustained program for continuous improvement in an organization is quite difficult.  After several not-so-successful attempts, Uber created a new, game-changing model for continuous improvement.  This session will closely inspect what made this new model successful and while illustrating best practices that can be ported to any organization.

Key Take-Aways:

• Best practices for creating a culture of continuous improvement —  inspiring and empowering everyone in the organization to contribute to it
• Guide to measuring benefits of improvements – advice on how it should reflect in your KPIs
• Common pitfalls and pragmatic ways to avoid them